Free phone
Phone 0800 000 678

How to deal with Hearing loss.

Resolving your hearing loss could involve a number of different solutions.

  • Have your ears professionally cleaned – this service is offered at the majority of our clinics
  • Learn some new communication strategies
  • Be fitted with hearing aids

At Dilworth Hearing the focus is on finding the right treatment for your unique hearing problems. It starts with a full diagnostic hearing assessment at a clinic near you.

After your hearing assessment, we will work with you to find out about your lifestyle, your preferences, and your budget. With that information, we will be able to offer you hearing solutions to suit your needs.

How to help a loved one with suspected hearing loss.

If you are concerned that a family member or friend may be suffering from hearing loss, talking about it can often be the first step.

It is not uncommon for family members to notice the hearing problem before the affected person does, as hearing loss can be a gradual process.

Perhaps mention it as the problem arises, for example, if they have asked you to repeat yourself in conversation multiple times. Talking about it can help motivate someone to seek help.

You may want to support your family member by accompanying them to a hearing assessment.  Support and understanding can make a huge difference.

Other ways you can help.

Speak clearly

Kiwis tend to clip sentences and merge words. Try slowing down your speech and putting more emphasis on key words.

Keep it simple

Stick to short sentences where you can. Long sentences can be a bit of a marathon when your hearing is sub-par.

Rephrase, don’t repeat

Try saying something a different way if the listener doesn’t fully understand the first time.

Speak with your body too

Face the listener, maintain eye contact and make sure they can see your mouth. Stand 1-2m away. Face and hand gestures can help too.

Lose the noise

Eliminate background noise such as the TV and music before starting to talk. It can help to think ahead and choose a spot with good acoustics when possible.


Make sure you have the listener’s attention before starting. A simple tap on the shoulder or hand gesture may be enough.

Pardon me?

People with hearing loss can keep the habit of saying “pardon me” or “excuse me” even after they have new hearing aids fitted. Give them time to adjust and shake that habit.

They don’t have superhuman hearing

Even with new hearing aids, your friend or family member may still not have perfect hearing. Hearing aids don’t give bionic hearing – it’s just better than they had before.

If you would like to get your hearing checked, book an appointment with us by calling us on 0800 000 678 or by booking an appointment at a clinic near you.

Dilworth Hearing Contact Details


Monday - Friday
8.30am - 5.00pm


20 Clinics Nationwide