Dealing with Hearing Loss



Resolving your hearing loss could involve a number of different solutions.

  • Have your ears professionally cleaned with Ear Wax Micro-suction.  This service is offered at the majority of our clinics and includes a free check of your hearing after the wax has been removed.
  • Learn some new communication strategies.
  • Be fitted with hearing aids.

At Dilworth Hearing we focus on finding the right treatment for your unique hearing problems.

Take the first step to hearing better and book in for a FREE hearing screening (available to people aged 18 years and older), or a Full Diagnostic Hearing Assessment.

Is your loved one experiencing hearing loss?

If you are concerned that a family member or friend may be suffering from hearing loss, talking about it can often be the first step.

It is not uncommon for family members to notice the hearing problem before the affected person does, as hearing loss can be a gradual process.

Perhaps mention it as the problem arises, for example, if they have asked you to repeat yourself in conversation multiple times. Talking about it can help motivate someone to seek help.

You may want to support your family member by accompanying them to a hearing assessment. Support and understanding can make a huge difference.

How else can you help?

Recommending your friend or family member for a FREE hearing screening is the best way you can help them with their hearing.  However, here are some other way you can help them to hear better.

1. Speak clearly.

New Zealander’s tend to clip sentences and merge words. Try slowing down your speech and putting more emphasis on key words.

2. Keep it simple.

Stick to short sentences where you can. Long sentences can be a bit of a marathon when your hearing is sub-par.

3. Rephrase, don’t repeat.

Try saying something a different way if the listener doesn’t fully understand the first time.

4. Speak with your body.

Face the listener, maintain eye contact and make sure they can see your mouth. Stand 1-2m away. Face and hand gestures can help too.

5. Lose the noise.

Eliminate background noise such as the TV and music before starting to talk. It can help to think ahead and choose a spot with good acoustics when possible.

6. Get their attention.

Make sure you have the listener’s attention before starting. A simple tap on the shoulder or hand gesture may be enough.

7. Pardon Me?

People with hearing loss can keep the habit of saying “pardon me” or “excuse me” even after they have new hearing aids fitted. Give them time to adjust and shake that habit.

8. Remember, they don't have superhuman hearing.

Even with new hearing aids, your friend or family member may still not have perfect hearing. Hearing aids don’t give bionic hearing – it’s just better than they had before.

How we can help.

Unsure if you or your loved one has hearing loss?  Click here to take our quick hearing test to see if you/they would benefit from making an appointment with us.

If you feel you are currently experiencing some signs of hearing loss call us on 0800 005 641 or  FREE hearing screening (available to anyone aged 18 years and over) with one of our expert audiologists.