60-Day Money Back Guarantee



Your new hearing aids will make a huge difference to your quality of life, but it can take a while to get used to them and that is why expert fitting and guidance is required from one of our fully-qualified audiologists.

To help make your adjustment as smooth as we can, we offer advice, fine-tuning, and a 60-day, money-back guarantee.

Our 60-day money back guarantee (conditions apply) means you can go through the adaptation process risk-free. You’ll pay for your hearing aids upfront, but you’ll get a full refund if you change your mind.

You’ll also get free appointments during this time, so your audiologist can fine-tune your new devices and help you get the most from them.

Terms and Conditions.

  • Hearing aids may be exchanged for other products (of the same or lesser value), or may be returned for a refund within 60-days of purchase.
  • Dilworth Hearing reserves the right to refuse to exchange or refund hearing aids where the hearing aid (including its parts) have not been returned or have been damaged or lost.
  • Any refund paid will be the amount paid by the client only, which will not include any discounts or funder’s contributions (e.g. Ministry of Health, Veterans’ Affairs, ACC or Insurance contributions).