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Equipment and Aids

Hearing aids come in a range of styles to suit your lifestyle, budget, and level of hearing loss. We aren’t tied to one hearing aid manufacturer so our highly qualified audiologists can help you choose the device that is right for you.

Your new hearing aids will make a huge difference to your quality of life, but it can take a while to get used to them and that is why expert fitting and guidance  is required from a fully-qualified audiologist. To help make your adjustment as smooth as we can, we offer advice, fine-tuning, and a 60-day, money-back guarantee*.

Types of Hearing Aids

  • Behind-the-ear (BTE) – are comfortable, easy to use, and work for most types of hearing loss. BTE models are curved to fit behind your ear, delivering sound through a plastic tube and custom-made ear piece.
  • Open-fitting – these modern hearing aids are small, effective and discreet. Open-fitting aids look similar to BTEs, but they do not block your ear entirely. Because of this, they deliver the most natural sound of all hearing aid options.
  • Receiver-in-ear (RIE) – these hearing aids also offer excellent sound quality. They are similar to open-fitting devices, but include a small speaker, which sits inside the ear canal making them less suitable for those with a tendency towards wax build-up.
  • In-the-ear (ITE) – if you have problems with dexterity, in-the-ear hearing aids could be a good option. The electronics are housed in a custom-made shell, which sits in your outer ear.
  • In-the-canal (ITC) – easy and comfortable to wear, these devices are custom-made to fit your ear canal.
  • Completely-in-canal (CIC) – because the custom-made shell of a CIC hearing aid fits entirely in your ear canal, this type of device is very discreet. However, being smaller means that this style is less powerful, so it’s only suitable for some forms of hearing loss, and often some features are unable to be included due to its size.

Hearing Aid Care and Maintenance

Our audiologists can give you advice and information about caring for your hearing aids, and you can bring them into us for repair if you have any issues. Most hearing aid manufacturers offer a generous warranty period as well. These care tips will help you keep your hearing aids working effectively for longer.


  • When your hearing aid is not in use, open the battery door to prevent draining the battery unnecessarily and to allow airflow inside the device.
  • Dilworth Hearing provides silica gel Dry Kit in which to store your aids.


  • Wipe the ear piece and hearing aid with a dry tissue every time you remove it.
  • Clean the hearing aid housing, switches, battery compartment and microphone screen with a soft brush at least once a week.

General Care

  • Have your ear canals checked for wax every three to six months.
  • Have a full diagnostic hearing assessment once a year.
  • Have your hearing aid and ear piece checked once a year.

Contact our team today to find out how we can help care for your hearing aids.

*A 60-day money back guarantee (conditions apply) means you can go through the adaptation process risk-free. You’ll pay for your hearing aids upfront, but you’ll get a full refund if you change your mind. You’ll also get free appointments during this time, so your audiologist can fine-tune your new devices and help you get the most from them.